Hire Terms & Conditions

📦 Returns

• All gowns must be returned via Australia Post Express by 4pm the next business day after your event, using the prepaid return satchel provided.

• You are responsible for the gown until Australia Post scans it in.

• Tracking must be provided as proof of dispatch.

🌊 Condition of Returns

• Gowns must be returned dry, free of sand, dirt, makeup, and fake tan.

• Do not wash gowns yourself.

• Do not seal wet gowns inside the return satchel, as this may cause mould, dye transfer, or permanent damage. Fees may apply if this occurs.

⏰ Late, Missing or Lost Returns

• If your gown is not returned on time, or tracking is not provided, your bond will be forfeited.

• If a gown is declared “lost” by Australia Post and tracking cannot confirm correct return, you will be liable for the full replacement fee.

🪪 Photo ID Requirement (Postal Orders)

• Customers booking by post must provide a clear photo ID at checkout or by email before dispatch.

• This protects against fraudulent bookings and non-returns.

🧵 Dress Care & Condition

• Normal wear is expected.

• However, significant damage (tears, stains, stretching, fake tan/makeup transfer, misuse) may result in repair or replacement fees.

• Do not attempt to clean or repair the gown yourself.

💸 Bond

• A refundable bond is required per gown.

• Bonds are refunded once items are returned on time and in acceptable condition.

• Refunds are processed within 3–5 business days.

🔁 Non-Return & Debt Recovery

• If a gown is not returned and tracking cannot confirm lodgement, you will be invoiced for the full replacement cost.

• Unpaid invoices may be referred to a debt recovery agency.

• You agree to cover all recovery, legal, and administration costs.

👗 Multiple Gown Hire

• If hiring more than one gown, all gowns must be returned together in the same satchel (unless otherwise arranged).

• Each gown requires its own bond.

📅 Try-On Appointments

• Try-ons are strictly by appointment and gowns may not be worn to events.

• No lotions or fake tan are to be worn during fittings.

❌ Cancellations & Refunds

• Cancellations must be made at least 7 days prior to the hire date for a full refund or credit.

• Cancellations within 7 days will only be refunded if the gown can be rebooked.

📏 Sizing Disclaimer

• Please check our size guide before booking.

• Refunds are not provided for incorrect sizing.

• If unsure, we recommend hiring a backup gown.

⚠️ Liability Waiver

• Bump to Blossom is not responsible for injuries, allergic reactions, accidents, or wardrobe malfunctions during use.

• All hire items are worn at your own risk.

📸 Photo Usage

• Unless you request otherwise, Bump to Blossom may repost or share images of you wearing our gowns for promotional purposes.

🔒 Unreturned or Damaged Gowns

If a gown is:

• Not returned on time,

• Returned damaged beyond repair, or

• Lost while in your possession,

Bump to Blossom reserves the right to:

• Deduct repair/replacement costs from your bond,

• Invoice for the balance, and

• Pursue recovery through debt collection if unpaid within 7 days.

This may impact your credit rating.

✅ For local pick-ups and try-ons, we require your full name and mobile number at booking.
✅ For postal orders, a photo ID is mandatory before dispatch.

✨ By booking, you acknowledge and accept these terms.